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OHQ's records are enough evidence of a cost that is payable unless they are shown to be wrong. Consumer will use its reasonable endeavours to inform OHQ of any billing dispute within fourteen (14) days of receipt of an invoice, complying with the process laid out in Area 15. If Client disputes a billing, the billing has to proceed to be paid promptly nevertheless OHQ will attribute or refund Consumer if it is later fairly established by OHQ or according to the dispute resolution process described in Area 15 that the invoice was incorrect and the Consumer is qualified to a credit or reimbursement.

Such alterations may include, without restriction, changes to the quantities of the Membership Charges or Use Costs for OHQ Paid Providers, changes to the usage allocations consisted of in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such alteration will take result after sensible breakthrough composed notification is supplied to Client (for instance, by being uploaded to the OHQ Internet Site), other than that any kind of such alteration that affects a Selected Paid Service will put on Consumer starting at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ supplies notice of such modification to Customer based on Section 16.8.

If Consumer does not terminate its use any damaged Selected Paid Service before the efficient date of such alteration, Customer will be considered to have actually accepted such revision with regard to such Selected Paid Service. (b) If a Rates Strategy picked by Consumer is discontinued, OHQ will supply Customer with sensible advancement notification of no less than thirty (30) days and Consumer will be provided the choice of choosing a new Pricing Strategy from then-current pricing plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Cost List, which are addressed in Section 7 (24 hour virtual receptionist).1. Client stands for that all info provided by Consumer and its customers to OHQ (consisting of, without limitation, all contact information and information regarding Client's Charge card) is precise, updated and full at the time it is supplied to OHQ

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Client should whatsoever times comply with all laws, laws, standards and codes appropriate about its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Client will not make use of any kind of OHQ Offerings to take part in, or to encourage or aid others to participate in, any type of prohibited or deceptive tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Customer will incur the relevant Subscription Fee for the new Paid Service Term (the ""). The effective day of such termination will be either (i) the Asked For Termination Day, or must Consumer not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be preserved and the OHQ Offerings available to Customer till the last day of the Last Paid Solution Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit history will certainly be retained by OHQ for future usage by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will certainly not be liable by any means for answering telephone calls, taking or providing messages, or performing any other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Customer's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Providers, OHQ might require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Info gathered by OHQ from Customer and its callers might be made use of, divulged and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Internet Site ("") and as may be changed once in a while.

The Controller hereby appoints the Processor relative to processing activities embarked on during the provision of receptionist solutions. OHQ and Customer acknowledge and agree that the Cpu goes through the adhering to responsibilities: The Cpu will adhere to the appropriate Data Protection Laws and should: (a) just act on the created guidelines of the Controller and ensure those acting under their authority do the very same; (b) make sure that individuals refining the data go through an obligation of self-confidence; (c) use its finest efforts to guard and safeguard all personal data from unsanctioned or unlawful handling, consisting of (but not limited to) accidental loss, devastation or damage; (d) make sure that all processing meets the demands of the GDPR and relevant Information Security Legislation; (e) guarantee that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any desired modifications worrying Sub-Processors; they execute a composed agreement having the very same information protection responsibilities as established out in these Terms; understand that any type of failing for the Sub-processor to follow the Information Defense Laws, the Cpu remains completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in giving subject access and enabling data based on exercise their civil liberties under the Information Defense Regulations.

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The Controller shall accomplish adequate and suitable onboarding and due diligence look for all Processors, with a complete assessment of the compulsory Data Defense Regulation needs. The Controller shall validate that the Processor has ample and recorded processes for data violations, information retention and information transfers in area. The Controller will acquire proof from the Processor as to the: (a) verification and dependability of the workers utilized by the Cpu; (b) any kind of certificates, accreditations and plans as described in the onboarding procedure; (c) technological and operational measures utilized in guarding the Personal Data; and (d) procedures in area for permitting data subjects to exercise their legal rights, consisting of (but not limited to), subject access demands, erasure & rectification procedures and constraint of handling actions.